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What licenses are available?
Which functions are really relevant for your company? Which add-ons bring real added value to your team - and which ones can you do without? We advise you individually and help you to avoid unnecessary license costs. From Team, Growth, Professional, Enterprise to Enterprise Plus.
We'll help you find the right license level!
Team
The ideal entry-level solution for small teams: offers basic ticket management, e-mail integration and simple automation.
Growth
Grows with your company: Including self-service via Help Center, extended reporting functions and multiple support channels.
Professional
For structured service teams: With SLA management, customizable workflows, CSAT surveys and role-based authorizations.
Enterprise
Maximum flexibility: Individually configurable workspaces, multi-brand support, advanced automation and rights management.
Enterprise Plus
For the highest requirements: Includes all Enterprise features plus premium support, advanced security (HIPAA, sandbox) and customized SLA options.
Start right away with the right steps!
Don't waste time trying things out - start your Zendesk implementation directly and professionally with us. Thanks to our extensive experience from numerous projects and industries, we know exactly what is important. You take the right steps right from the start - without detours, without wasting time. Our individual advice helps you to overcome technical and time-related hurdles effortlessly. With us, you will achieve visible results from day one!
Why Zendesk?
Zendesk is one of the world's leading platforms for customer service, support and helpdesk systems. Whether you have a small team or an international company - Zendesk can be flexibly scaled and adapted to your needs. We start exactly where your customer service is currently stuck: An overcrowded mailbox and slow response times? Time to change that - with a professional solution.
The Zendesk Suite is the complete solution for your customer service and fully supports your service employees.
The suite at a glance
Zendesk Suite
The suite offers the complete package including support, guide (knowledge database), chat and talk.
For customer service employees, this means centralized management of all communication channels - whether email, chat, telephone or social media - in a single, clear user interface. Thanks to intelligent automation, helpful macros and integrated AI support, inquiries can be processed more quickly and priorities can be set more specifically.
Extensions
The suite can be specifically expanded with add-ons such as the AI-supported Co-Pilot, Quality Assurance or extended data protection and security modules.
Book Zendesk license with atlantis dx
As an experienced digitalization service provider, we at atlantis dx support you in the seamless networking of your systems. We develop individual interfaces for you on request, think holistically and integrate even complex system landscapes efficiently and future-proof.
You already have technical expertise and would like to simply obtain your Zendesk license from us and then take care of the implementation yourself? No problem. And if you do need support, we will be happy to assist you personally.
Our services
- Comprehensive advice on your customer service solution
- Optimal license selection & upgrades
- Implementation & setup
- Custom integrations
- Individual training & workshops
- Prioritized support directly from the partner
Advantages of a license via a Zendesk partner
- Quick start thanks to experienced advice
- Personal contact person for your concerns
- Better utilization through targeted onboarding
- Greater efficiency thanks to optimized workflows
- Long-term support instead of a one-time sale
Our offer for you: Official license + expertise
Obtain your Zendesk licenses directly from us - quickly, easily and at no extra charge. As a special bonus, you will receive one hour of free advice or support with the integration.
This is how it works:
Simply arrange a non-binding online consultation appointment and we will analyze your individual license requirements together. After you have received your licenses from us, we will take time for you personally in a free expert session: Whether it's setup, customization or optimization - our team will help you get the most out of your Zendesk platform and take the right steps right away. Contact us and get your official Zendesk licenses including a free hour of expert support.
Request Zendesk licenses now
Would you like to introduce Zendesk in your company or revise your current license structure?
A Zendesk partner not only supports you in purchasing a license, but also provides you with holistic support: from strategic consulting to technical implementation and ongoing optimization. As a certified Zendesk Premier Partner, we know all the possibilities of the platform and ensure that you get the most out of your Zendesk solution.
Book a non-binding consultation here and receive a free expert hour when you purchase your licenses from us.
... or choose a date yourself
Alternatively, book a suitable appointment directly in our calendar. We look forward to getting to know you!Book an online appointment directly
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